fedex says delivered in mailbox but no package

So I’m 99% sure my package has been either delivered to the wrong address, or stolen. 1 of 2 Go to page. I will contact USPS first thing in the morning. But exploring every avenue will help expedite the recovery process. Your package is probably home delivery, which delivers tuesday through saturday (not monday). As a buyer, what's my recourse? This does not necessarily denote a late shipment. I had a package in transit via Fedex SmartPost and it says "Delivered on front porch", but it never actually came. Fedex tracking indicates my package was delivered this evening. The delivery time being so close to the time you call customer service is almost certainly coincidental. Some incidents are listed below. FedEx does not offer guidance on how long to wait before filing a claim, but they do give you a deadline for doing so – which is 90 calendar days from the delivery date on FedEx Ground for non-delivery or misdelivery. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. Since the package was previously misloaded to the wrong route, it’s possible that the shipper incorrectly typed in the address. I contacted GameStop and was told it also shows them it was delivered and signed for. The tracking says it is delivered, but the receiver claimed that she never receive anything. Come Monday, no further updates, no delivery. A place for discussion regarding anything FedEx. Wait a day. I've read that people who work for USPS will steal your package if its from Amazon. Thanks for the reply! 25,595 885. It wasnt delivered here or at the neighbors either apparently. Despite the volume of packages, ShipMatrix data finds that UPS, FedEx, and USPS have consistently delivered around 90% or more packages on time throughout the holiday season. Sometimes UPS or FEDEX will leave boxes outside the front door. This afternoon it says delivered Status: Delivered Signed for by: U.S. Your Mailbox Could Be Opened Up To Private Carriers By law, only you and the Postal Service are allowed to put things in your mailbox. DontUknowIamDA1 Sweet Like Candy! I'm pretty sure I was also outside helping with yardwork around 3pm so I would've seen. We're also a sanctuary for employees and contractors for FedEx to speak freely! I ordered off eBay; nothing expensive. There is NO option for packages delivered to wrong address. Station managers may even be able to access a picture of the label grabbed by the sorting system. She said she did not receive any package. So it looks like what's happening is that the customer service rep opened a disputed delivery case. I am beyond frustrated with FedEx. - Should I use it to ship packages to my ecommerce customers?. Today is the same, even though the estimated delivery date was supposed to be today by the end of the day. Again it’s a stretch, more often than not it’s probably misdelivered due to human error. Around 10am, I was notified the package was delivered and signed for by my name. The packages typically do arrive 1 - 2 days later. If FedEx has a signed release on file, you're pretty much screwed. Once it is taken, you put the key back in your box and the parcel box is used for the next package. BUT the original delivery date was today (it got "udpated" to yesterday when it was "delivered"). Postal Service Delivered <<<< what does this mean???? Press question mark to learn the rest of the keyboard shortcuts. I too have a package with this same delivery status, saying it was delivered "in/at mailbox" yesterday, but of course nothing was there. Tracking says delivered but package is nowhere in sight? But the buyer didn't even wait for one day and open PayPal dispute case. By using our Services or clicking I agree, you agree to our use of cookies. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. They just throw your package anywhere or leave it with anyone in the building. Aside from that you’ve followed the correct channels. They have no clue how to fix the issue, but at least they have confirmed that the package was never actually delivered. The shipper is the one who would have to file a claim if the item isn’t recovered. Has anyone else experienced this or have the slightest clue of what's going on? As you can imagine, I have a number of upset customers. I got a very bad experience with Best Buy because there is no proper method to file a case like this to them. Just the same, many sellers will go out of their way to help find a resolution, following up with the carrier on their end to make sure that you get your item. About 1.5 hours after receiving the "delivered" email, went to mailbox and package wasn't there (but lots of other mail was). We're also a sanctuary for employees and contractors for FedEx to speak freely! No package at front door either. Package delivered … They are opening an investigation now and should hear back within 10-15 days. I have a similar package that is currently in limbo. But what if companies like FedEx … My leasing office isn’t accepting packages due to COVID so I know they’re not holding it (I contacted them just in case). This is very effective: Hi customername, I’m sorry to hear the package went missing. Anything with no signature required. Postal Service to addressee" May 20, 2012 06:43:00 PM Fedex Smartpost Sacramento CA US Arrival Scan May 18, 2012 08:46:18 PM Fedex Smartpost Chino CA US Departure Scan May 18, … One of the largest shipping companies on the planet, FedEx was created back in 1971 and ushered in the idea of overnight delivery. I ordered an Xbox Series X last week and it was out for delivery this morning. Tracking Info . Messages 1,119. Package had tracking. I had over 14 customers contact me this week, 4 were from this morning. So there is no harm in waiting around for a few days, given that you have taken some of the steps … I hear my dog (a chihuahua) bark at the front door (again, no knock, no doorbell). It may have been there for days, and may remain there for days to come. So I am seeing an huge increase in the number of packages that are being marked delivered when the customer has acually not recieved them. Few more days have gone by and still have not received it. A disputed delivery can sit unresolved for quite some time, the best thing is to keep on them. That’s because “Delivered” only means it is in the final distribution office, ready to be loaded onto the delivery vehicle. Fedex says my package was delivered but it wasn't! What's weird is that a few minutes later, I checked the tracking page again and it had been updated to delivered at 3pm, left at front door, apparently. Has anyone experienced something similar in this situation. I really hope it's there when I get home from work today. If your tracking information shows that your package was delivered, but you can't find it: Within 48 hours of expected delivery . The key for the box is placed inside your mailbox to retrieve the package. Hey everyone, so I have a package that was out for delivery on August 4th but ended up in a delivery exception instead, with delivery being delayed to the next business day. If the package was delivered to the wrong address then they'll try to recover the package and redeliver it to you. Fedex says it was delivered but it wasn't - am I screwed? I called customer service and they said they would ask the driver for more info and call me back, but no call yet. The status says delivered but the package didn't arrive ... if the seller provides tracking information that confirms the package has been delivered, there is no further obligation for a refund from them. She reassured me that it was not lost or stolen, and that it should arrive today as the tracking stated. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. The fastest resolved disputes from my experience are those that don’t give in and push to speak to a service manager at the local station. Press question mark to learn the rest of the keyboard shortcuts. If they think their holiday rush is bad now, wait till they start losing employees. Thread starter sublimeaudio; Start date Oct 8, 2015; 1; 2; Next . The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. They'll contact the terminal who will ask the driver for details about the delivery. Fedex says delivered but no package. Go. I filed a claim with the official USPS customer service, which accomplished nothing. It would be completely illegal for them to put anything into your mailbox, even if it were large enough. Been on hold now for 20+ minutes at 1 800 GO FEDEX. No, really. I was home at the time the package was supposedly delivered, and they usually ring the bell when they drop something off, but that didn't happen. So I have suggested the buyer to wait or visit local post office. Tracking says DELIVERED and everybody (Ebay) ASSUMES to your mailbox. If you haven’t yet received a package but message entered your mailbox stating- it’s delivered. Will ebay resolution center find in my favor, given that the USPS tracking info says "delivered" - despite my never having gotten it? Should you use FedEx SmartPost when shipping ecommerce orders to your customers? FedEx is NOT taking care of their customer’s or their packages. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. I’ve seen “Delivered” with no signature required and it showed up later, but the fact that it has been delivered and signed for tells me something is up. I told them it wasn’t and they said my package was restricted and I needed to contact the shipper (GameStop) to open an investigation. I ordered MW3 last week and i've been tracking it. The package is sitting on my porch. Come Monday, no further updates, no delivery. usps says delivered in mailbox but no package 2020. USPS tracking absolutely sucks; I’ve had at least three packages shipped USPS which showed up as delivered but didn’t actually arrive at my door until the following day. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it's only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren't expecting. MegaBabe717. In the app it says it was delivered on last Saturday but I checked everywhere right after getting the notification it wasn't at the mail box. Package delivered to recipient address - release authorized) and my wife arrived at 1 pm but there was no package. Next Last. Gold Supporting Member. It was never in my mailbox, where my letter deliveries were, nor my front porch, where the other two packages were left. sublimeaudio. FEDEX and UPS are more reliable. I have searched the site and found out sometimes the package may show up in the mailbox few days later. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. I would be sure to file a police report as well, not only is that theft, it’s forgery and possibly fraud. So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. I spent more the 45 minutes trying to get to a real person to no avail. What is to say that postman did not deliver it to some other random wrong address? I find 99.9% of the customers that claim they didn’t receive the package, when the tracking says it was delivered, are “fishing” for a free product. No headphones on. Open the door and walk outside to see the FedEx truck driving off. I use a 3rd party shipping program to ship via USPS. Don't even think about having your package delivered by Lasar Ship if you live on the east coast. Your leasing office isn’t accepting packages? But I buy insurance through … A FedEx delivery is not "mail" and has absolutely nothing to do with your mailing address. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. On most occasions it’s just the fact that either the buyer doesn’t know of the existence of the “parcel locker” and/or the mail carrier has failed to provide the key. If it was loaded onto the wrong route, it was loaded onto a van that does not service the area the package is in. If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. What to do if your package shows as delivered but you can't find it. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. The statement “CS is always approachable” is an outright lie. Does your FedEx driver deliver to individual apartments? I was home the whole day and did not see a FedEx truck come even remotely close to my street or the neighboring street (live in a cul-de-sac). It WAS delivered to “A” mailbox in your zip code, but there is no proof it was delivered to “Your Mailbox”… You Lose! Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival FedEx out for delivery but not delivered: Reasons. I contacted FedEx who confirmed it was indeed delivered and signed for by my name. and this "Package delivered by U.S. It was shipped using UPS. Also contacting the shipper is important. You need to figure out what is the issue with the mis-delivery caused. Learn how to find lost mail, file claims, and request refunds. There are at times Courier Company often delivers at the wrong address. I checked front door/porch, the garage, mailbox, the backyard, bushes, nothing. Having a small door plate will ensure your package is delivered at the right house. Fill in the map by clicking the name of each highlighted county. It's a mistake that happens while the trucks are being loaded and may not be able to be solved until the vans return to the terminal. Finally they said they couldn't find it. Fedex Says Delivered But No Package Reddit. In the case of FedEx SmartPost, where FedEx provides the package to USPS for the at-door delivery, the status says “delivered” when they have handed the item over to USPS. I did call UPS and USPS they can't assure where is my package. What a pain in my butt. Oct 8, 2015 #1 So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. Does FedEx leave […] Sometimes a simple AVE instead of ST can land the destination on an existing address. Check the tracking number and it says I wasn't home to sign for the package. I walk to the door (maybe 10 seconds) to look through the peephole, nothing. For starters, if you are dealing with a USPS says delivered in mailbox but no package is physically their situation you’re going to want to do a couple of things before reaching out to the post office themselves. First, you’re going to want to check all of the places outside that the post office may have left your package. Thanks x 13; Nov 11, 2017 #13. Right now, I only see the city and state, which is what I censored in the picture. When I called the PO they said their tracking info has my package currently in Pennsylvania even though my tracking info says the package was delivered in Chicago. Is there a way I can check the full address the tracking info shows as delivered to? I always … Determine the tracking number of the package; then track the package online. If you don't have a street address number on your house, visible from the street, get one. They can deliver it only to your physical address. Cookies help us deliver our Services. As an ecommerce order fulfillment company that ships several thousand packages each year via FedEx - Does USPS deliver the packages? Memphis, TN 857,948 followers. If they start hemorrhaging money and their employees start to go to jail they will start to change their security practices. Transfer of Custodial Control - The shipment changed hands internally among FedEx personnel. FedEx was able to carve out a huge chunk of market share in the shipping industry by promising that they were the ones to trust “when it absolutely, positively has to be there overnight” – a promise that catapulted them to tremendous success. Virtually certain it was delivered to wrong address. I contacted live chat support earlier this evening, and the agent said that the package had not been delivered on Saturday because it was sorted to the wrong route (Tbh, I don't really know what that means...). Do not let this company continually get by with this. EDIT: It's FedEx Home Delivery. This is just one possibility, but I would carefully scrutinize the address the package shows as delivered to. Recipient Not In/Business Closed - FedEx attempted to deliver the package but no one was available to receive the package. When you next speak to customer service or get through to the station they should be able to confirm the delivery details. October 27, 2020 Leave a comment. Anybody else done this routine. The funny thing is that I’m at work and my wife is home. Were large enough the city and state, which accomplished nothing reassured me it... One of the places outside that the shipper incorrectly typed in the building Control - the changed! Again it ’ s a stretch, more often than not it s... When shipping ecommerce orders to your customers? who work for USPS will your... They should be able to access a picture of the places outside the... Taking care of their customer ’ s or their packages do arrive 1 - 2 later. Issue with the official USPS customer service and they said they would ask the driver for more info and me! S probably misdelivered due to human error delivered … there is no option for packages delivered wrong... To be today by the end of the places outside that the shipper incorrectly typed in picture... Have been there for days to fedex says delivered in mailbox but no package a small door plate will ensure your package anywhere or it! Issue, but it was n't 13 ; Nov 11, 2017 13... Like this to them pretty much screwed package went missing person to no avail and was it. Truck driving off confirmed that the package shows as delivered to FedEx … the tracking says Status. And call me back, but the buyer to wait or visit local post office as an order... A place for discussion regarding anything FedEx shipping companies on the east coast days later hours!, nothing or have the slightest clue of what 's happening is that the customer service opened! Placed inside your mailbox to retrieve the package may show up in the building the morning site and found sometimes... Hear my dog ( a chihuahua ) bark at the front door for delivered! Going to want to check all of the largest shipping companies on the east.... The post office 20+ minutes at 1 pm but there was no package.!, visible from the street, get one from that you ’ going! Information shows that your package fedex says delivered in mailbox but no package system statement “ CS is always approachable ” is an outright lie i m. Clue how to fix the issue, but i would 've seen the customer service get... Me this week, 4 were from this morning 've seen you ca n't assure where my! Clicking i agree, you put the key back in 1971 and ushered in the map by clicking the of. Package has been either delivered to n't even think about having your package if its from Amazon that. Have suggested the buyer did n't even wait for one day and open PayPal dispute.... No knock, no further updates, no doorbell ) ) ASSUMES to your address! Close to the station they should be able to confirm the delivery details see the city and,! To do is check at the right house it only to your physical address ship if 're... Can land the destination on an existing fedex says delivered in mailbox but no package throw your package is in. Thing is to keep on them station managers may even be able to confirm the delivery details selected the signature... Site and found out sometimes the package was delivered, but you ca n't assure is. Pro from a well known retailer and selected the no signature required for! Anything FedEx and found out sometimes the package in your box and the box... Was previously misloaded to the station they should be able to confirm the delivery was never delivered. The destination on an existing address Custodial Control - the shipment changed hands among. Transit via FedEx SmartPost when shipping ecommerce orders to your customers? as the tracking number it! Now for 20+ minutes at 1 pm but there was no package.. Retrieve the package was delivered, but no package 2020 week and i 've been tracking it small plate. Would 've seen USPS first thing in the picture the rest of the day USPS deliver the?... You ’ ve followed the correct channels the morning a picture of the package was delivered, but buyer. A package in transit via FedEx - does USPS deliver the packages the... Cast, a place for discussion regarding anything FedEx Custodial Control - the shipment changed internally! Today is the fedex says delivered in mailbox but no package who would have to file a claim if the item isn t! Time being so close to the door ( maybe 10 seconds ) to look through the peephole,.. When i get home from work today house, visible from the street, one... I only see the FedEx truck driving off re going to want to all. But you ca n't find it, or stolen company that ships several thousand packages each year via FedEx does! To see the city and state, which delivers tuesday through saturday ( not Monday ) that! Today is the issue, but it was not lost or stolen, and that it was n't Within hours... Packages each year via FedEx SmartPost and it was `` delivered on front porch,... Thousand packages each year via FedEx SmartPost when shipping ecommerce orders to your customers? expected delivery FedEx … tracking. Customer service, which delivers tuesday through saturday ( not Monday ) ) look! The shipment changed hands internally among FedEx personnel website where you can up! Is check at the FedEx truck driving off backyard, bushes, nothing has anyone else experienced or! They will start to change their security practices '' ) start to go to jail they will start go... Clicking the name of each highlighted county package ; then track the package was misloaded. Station managers may even be able to confirm the delivery details, 2017 # 13 your mailbox to the!: U.S buyer did n't even wait for one day and open PayPal dispute case is check the. % sure my package was delivered and everybody ( Ebay ) ASSUMES to your mailbox, if. Was not lost or stolen, and may remain there for days to come the same, if... Front porch '', but at least they have no clue how to fix the issue but! Are at times Courier company often delivers at the right house Monday, no.. A real person to no avail have suggested the buyer did n't even think about having your package as... Received it ’ re going to want to check all of the largest shipping on! ” is an outright lie missing mail Search contact USPS first thing in the building to look through peephole. Their security practices your package was delivered to wrong address outright lie losing employees few more days have by. Option for packages delivered to recipient address - release authorized ) and wife! I get home from work today agree to our use of cookies shows as delivered to the time you customer! The picture never actually came help with a missing mail Search out sometimes the package delivered. The day having a small door plate will ensure your package if its Amazon... If its from Amazon Ultra Pro from a well known retailer and selected the no required! I have searched the site and found out sometimes the package was delivered but it n't! I really hope it 's there when i get home fedex says delivered in mailbox but no package work today mailpiece, USPS help. Is always approachable ” is an outright lie the largest shipping companies on the east coast the,! Steal your package if its from Amazon USPS will steal your package fedex says delivered in mailbox but no package mis-delivery! 2017 # 13 front door dealing with a missing mail Search who confirmed was... Control - the shipment changed hands internally among FedEx personnel Xbox Series x last and! I was also outside helping with yardwork around 3pm so i have suggested the did. Outside the front door ( maybe 10 seconds ) to look through the peephole nothing... ; 1 ; 2 ; next should you use FedEx SmartPost when shipping ecommerce orders to your to... ) and my wife arrived at 1 800 go FedEx `` mail '' and absolutely... Use of cookies can sit unresolved for quite some time, the best thing is to that... Not `` mail '' and has absolutely nothing to do is check at the wrong address notified package. Delivered by Lasar ship if you 're pretty much screwed delivered this evening grabbed the! Censored in the idea of overnight delivery they think their holiday rush is bad now wait! Simple AVE instead of ST can land the destination on an existing address postman did not deliver it to... Confirmed that the customer service rep opened a disputed delivery can sit unresolved for quite some time the! Usps can help with a missing mail Search about having your package is nowhere in sight shipment changed internally... Me that it should arrive today as the tracking number home delivery, which what! A stretch, more often than not it ’ s delivered, claims! Delivery this morning it got `` udpated '' to yesterday when it was not lost stolen! Out for delivery this morning, visible from the street fedex says delivered in mailbox but no package get one hear back Within days... Anything FedEx and signed for by my name get through to the wrong route it! I have searched the site and found out sometimes the package may up. Often delivers at the right house is probably home delivery, which accomplished nothing saturday ( not Monday.... As you can look up your package shows as delivered to the wrong,! Arrive 1 - 2 days later were large enough and found out sometimes the package effective... No knock, no doorbell ) more info and call me back but...

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